- Attractive package with base salary, service charge, and performance bonus.
- Full SHUI insurance as per labor law.
- Uniform, parking, and one staff meal per shift provided.
- Dining discounts and career growth opportunities within the company.

1. General Duties
- Ensure and maintain high-quality service standards to consistently enhance guest satisfaction.
- Maintain expert-level knowledge of food and beverage offerings.
- Assist the Head Bartender in developing and refining the cocktail program.
- Maintain stock levels of spirits, wine, and other beverages in strict accordance with SOPs.
- Ensure staff are fully informed through regular briefings (kitchen updates, etc.).
- Provide accurate recommendations and detailed product information upon request.
- Support the training and professional development of junior team members.
- Attend all mandatory meetings and training sessions as required by management.
- Foster a positive work environment through professional etiquette and mutual respect for all colleagues.
- Implement staffing and inventory adjustments based on bar performance forecasts.
- Ensure all equipment is operated correctly and maintained in good condition.
- Submit beverage inventory reports by the 5th and glassware stock reports by the 15th of each month.
- Actively work to decrease breakage percentages and minimize wastage.
- Oversee bar opening/closing procedures in adherence to official checklists.
- Maintain seamless communication between all departments..
- Cost Control: Keep beverage and recipe cost files updated and accurate.

2. Team Management
- Keep the team motivated and maintain a healthy, collaborative working climate.
- Take responsibility for training staff in essential technical skills.
- Ensure all staff adhere to grooming and personal hygiene standards during service.
- Foster strong professional relationships between the kitchen and service teams.
- Set monthly objectives for the team and conduct performance analyses.

3. Commercial & Sales Activities
- Increase guest loyalty through superior service quality.
- Analyze customer feedback to identify solutions and share insights with the team.
- Maximize revenue through strategic upselling and cost-reduction initiatives.
- Conduct regular sales and beverage training for the team.
- Partner with the Head Bartender to execute special functions and guest requests.

4. Customer Relations
- Provide a warm, personalized welcome to all customers.
- Maintain detailed records of food and beverage preferences for VIP guests.
- Proactively interact with guests to solicit feedback and address any service shortcomings immediately.
- Resolve guest queries efficiently and courteously.
- Promptly report incidents to the Assistant Manager and Head Bartender.

5. Performance & Professionalism
- Assist in restaurant setup to ensure all stations are fully stocked before service.
- Keep work and service areas clean and organized at all times.
- Develop strategies to increase sales while minimizing waste.
- Maintain a minimum score of 90% on all internal examinations and tests.
- Embrace the organization’s culture and handle additional duties as assigned by management.

6. Hygiene & Sustainability
- Maintain a clean workspace and strictly adhere to HACCP food safety procedures.
- Follow operational instructions for all machinery to ensure safety and longevity.
- Practice eco-friendly habits by optimizing the use of electricity, water, and resources.

- 2 to 3 years in the same position
- Leadership
- Good communication skill
- Well-groomed at all times
- Being passionate of this field
- Willing to learn and improve skills
- Willing to work as a team
- Outstanding attention to detail and organizational skills
- Self-motivated, innovative and energetic
- Good knowledge on food and beverage
- The ability to work under pressure and to be multi-task
- Software knowledge (Microsoft Word/Excel/Pwp)
- Languages: English and Vietnamese (Working fluency)