- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels.
- Good salary, benefits and bonus.
- Have annual physical examination.
 
- Accommodation and full meals provided.
 
- Shuttle bus for staff.
 
 
 

• Process all incoming and outgoing calls accurately and courteously
 
• Ensure smooth internal telecommunication as per Hotel Standards
 
• Record and control wake-up calls accurately
 
• Assist guests with international calls and directory queries. Address guests by name whenever possible
 
• Bill call costs
 
• Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor
 
• Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
 
• Page staff member when requested
 
• Abide by principles of guest privacy
 
• Be aware of local telephone listings and frequently dialed numbers
 
• Advise defects on switchboard equipment to Supervisor
 
• Maintain a clean work environment

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times