05 working days or 40 hrs per week.
Social - Health Insurance per labor law.
Pre-Opening Allowance ( when open, Service charge Bonus will apply ).
Meal Allowance on duty (03 meals per day if stay at staffhouse).
Uniform.
Free Accommodation at nice, modern and comfortable staff house.
Can enjoy Fitness facilities at staffhouse daily.
Telephone allowance (depend on positions).
On board Travel expense support.
Employee of the Month/Quarter/Year Award.
Birthday Celebration.
Year end Bonus, KPI Bonus.
Year End Party.
International working environment with many Expatriates.
Free to attend English Courses at the Hotels to improve your communication skill.
Special discount with Accor property after 06 months of employment.
Excellent opportunities for Career Development with Accor Group as it is # 1 in Asia & Vietnam in term of number of managed property. At the moment, Accorhotels group has around 4300 hotels over the world in 100 countries. In Vietnam, Accor has 25 hotels from The North to the South, in 2019 we open 10 more hotels in Vietnam.

Job Summary – (Role Summary):

Assist Outlet Manager and Assistant Outlet Manager to deliver quality service and consistency.
Adhere concerning to FSMS/HACCP, health, safety, or other compliance requirements, as well as brand standards and policies and procedures.


Essential Duties and Responsibilities – (Key Activities of the role):

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures.
Assist in developing departmental standards and procedures to promote salesmanship, beverage creativity and profit.
Communicates to his/her superior any difficulties, guest comments and other relevant information.
Assist in delivering daily briefings and attends other Food and Beverage meetings as scheduled.
Assist in delivering prepared training sessions in line with a departmental monthly calendar and track progress of the team on a training matrix.
Prepares for service by ensuring the department’s readiness.
Carries out effective service by ensuring all staff are aware of their role and knowledge of products.
Carries out effective beverage service.
Patron care standards are adhered to.
Cellar operations are carried out. 
Take appropriate action to resolve guest complaints at the time of the issue with outcomes communicated to the outlet manager.
Requisition bar items according to bar stocks.
Assist ongoing coaching and training.
Complete spillage report and submit to Supervisor/Manager at the Conclusion of each shift.
Assist on the promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Manager.
Closely monitors the outlet flow and proposes ideas to increase table turn over and increase overall outlet capability.
Is personally available to assist any area of the hotel as required if available to do so.

Thorough knowledge of F&B, customer service.
Ability to interact with customers, colleagues. 
Problem solving, reasoning, motivating, organizational. 
Good command in English. 
Computer Skills. 
Graduated from Vocational/College/University preferably in Hotel Management, Food & Beverage, or related field. 
2 years related experience preferably in international 4-5 star hotel/resort, including supervisory experience, or an equivalent combination of education and experience. 
Outlet Captains with good background will be considered to interview.