- Working time: Rotating shift, 8 hours/shift (9am - 9pm). No over-night shift. 48hours/week
- Gross Salary: 6,000,000 - 7,000,000vnd
- Other benefits:
+ Social & Health Insurance
+ Year-end bonus
+ Performance-based bonus every quarter
+ Lunch allowance & parking fee

- Manage large amounts of incoming calls, inquiries.
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Work location: Hang Chuoi branch

- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and negotiation skill
- Ability to multi-task, prioritize, and manage time effectively
- Patient, empathetic, and passionately communicative.
- Good English skills in listening, speaking, writing, reading